Contractor network

Cover for the day your regular plumber cannot come

Every agency has a handful of trades it trusts, and a gap the moment one of them is booked, ill or has stopped answering. Agents HQ fills that gap with contractors who have a verified record of real jobs, not a search result.

How it works

It starts with the contractors you already have

Bring your own trades onto Agents HQ and every job they complete builds their record. Contractors who want more work can make themselves available to other agencies, and you get access to trades with a track record when your own are busy.

Your contractors, organised

Bring the trades you already use. Their documents, rates and job history sit in one place, private to your agency.

A record built from real jobs

Every completed job adds to a verified profile: whether they accepted, turned up, fixed it first time and invoiced what they quoted.

Cover when you need it

When your regular trade is booked or away, reach contractors with a proven record, including out of hours cover.

Privacy

Your contractors stay yours

Your supplier list took years to build. These protections are built into the product, not added afterwards.

  • Contractors your agency introduces are private by default
  • A contractor chooses whether other agencies can reach them
  • No agency can see who introduced a contractor
  • Your rates and commercial terms stay confidential
  • Your private notes stay private
  • Network jobs never push aside work you have already booked
  • You decide, per job, whether it can go to the wider network
  • Shared performance figures are aggregated, so no agency's data is exposed

Matching

Ranked on what they actually did

Directories rank contractors on who paid for the listing. Agents HQ ranks them on whether they turned up, fixed it first time, and invoiced what they quoted.

What the matching considers

  • Trade and specialism
  • Geographic coverage
  • Current availability
  • Out of hours cover
  • Qualifications and insurance status
  • Your agency's own preferences
  • Response and acceptance rates
  • Attendance reliability
  • First time fix rate
  • Completion time
  • Pricing history
  • Repeat visits and callbacks
  • Tenant and agency feedback
  • How much work they are already carrying

For contractors

One account, several agencies, their choice

A contractor working for four agencies deals with four systems, or four people emailing them. Agents HQ gives them one account instead.

  • Work from every agency in one place
  • A profile and reputation that belongs to the contractor
  • Control over which agencies can send them work
  • Out of hours availability set by them
  • Performance figures they can see and act on
  • Settings they can change whenever they want

Questions

Common questions

Yes. A contractor you introduce is private to your agency unless they choose otherwise. No agency can browse another's suppliers, see who introduced whom, or see what anyone else pays.

Start with the contractors you already have

Bring your trades on, and the record they build does the rest.